Make your customers happier and your agents as well

Anytime

Be helpful anytime

For those times when support staff are not on duty, Help Docs are available to your customers to answer their queries.

Anytime

Be helpful anywhere

Your customer can read Help Docs FAQs on desktop, laptop, tablet, and mobile devices making it easier for them to have positive experiences with your product, anywhere they are and on any of their devices.

Anytime

Get fewer support emails

Support teams have saved their responses to common queries meaning that they will be able to help you with your problem in a quick and easy manner.

Completely brandable and customizable

You have the ability to customize your Help Docs with various settings
and your own custom CSS to reflect your company brand and style.

Completely Brandable

Help Docs everywhere you need them

Allow your customers to easily search your Help Docs and reach your support team
from any page on your website with Access, our embedded contact form.

Embedded Contact Form

The insights you need to improve your Help Docs

Teamwork Desk Help Docs creates a report which shows you how your customers
are interacting with your support team. This gives you insights into how to make it better.

Measure What Matters
Manage Unlimited Sites

Manage unlimited sites

1 free site
$20 / site / month with unlimited articles

Start with one FREE Help Docs site, after that it's $20 per site per month with unlimited articles per site. You can add as many Help Docs sites as you need.

Fair usage policy applies
Looks Great on Any Device

Looks great on any device

Help Docs software is applicable for desktop, laptop, tablet, and mobile devices. All conversations look and feel like a normal email, instead of automated tickets.

Don’t take it from us

Here’s what our customers have to say about Teamwork Desk

  • quote

    We in TSG started using Teamwork Desk in January 2015. Having been asked to beta test Teamwork Desk it quickly became apparent that the software was capable of doing what other products are only dreaming of. Teamwork Desk ensures that TSG get all support issues resolved on time.

    testimonials teamwork projects and desk Sean Ware Sean Ware
    CEO TSG Ltd
  • quote

    As a startup, we were looking for a scalable solution for every party inside a project. It should be able to manage small and large projects inside the guidelines of PRINCE2. The expansion of Teamwork Desk allowed us to easily manage the support tickets within the same solution. We are now able to manage support request emails using Teamwork Desk and, if necessary, to open a task in an existing Teamwork Projects project. Read More...

    testimonials teamwork projects and desk Mario J. Kotschner Mario J. Kotschner
    Head of Project Management YOUNITY

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