Teamwork Desk will save you money

Teamwork Desk offers increased satisfaction for your customers at a lower cost to your company. With amazing features including automated triggers and unlimited part-time agents, you will make substantial savings by making Teamwork Desk your go-to helpdesk tool.


Number of agents

FreshdeskEstate plan
Teamwork DeskPro plan
Annual savingswith Teamwork Desk

Teamwork Desk is easier to use than Freshdesk

Teamwork Desk has all the features you'll ever need to deliver excellent customer support. Our simple and powerful helpdesk software allows your team to quickly and easily solve all customer queries.

Manage everything in one place

Support unlimited inboxes, products, and email addresses from one place.
Control all your emails by assigning them to an inbox. Find every email that is assigned to you in your very own unified inbox or organize them in smart inboxes.

Teamwork Desk
is more personal

Teamwork Desk looks and feels exactly like email. Customers don't have to go through the pain of logging into a system or remembering their ticket numbers. They simply send and receive personal emails.

Teamwork Desk is More Personal

Build stronger relationships with your customers

Your customer portal is a single destination for your customers to find answers, get help, and track their tickets. It’s completely customizable, so you can make it to match your company’s branding and your customers will feel at home.

Stronger Relationships

Help Docs - be helpful 24/7

Don’t have a 24-hour support team? No problem! Help your customers find answers to FAQs around the clock with Help Docs. Customize your Help Docs to match your brand or simply link them with your customer portal.

Help Docs

Measure what matters

Get valuable insights instead of just numbers! Find out what your customers think, how your team are performing, and where your enquiries are coming from with our reports section.

Measure What Matters
measure what matters

It just works on any device

Teamwork Desk has a responsive design, so you can use it wherever you are, on any device. We’ve also built a native iPhone app for even better and faster ticket management on the go.

Works On Any Device

Import from

Import your data
from Freshdesk

Import all your data from Freshdesk to Teamwork Desk in just a few clicks Make the switch today. We promise you you'll never look back.

Don’t take it from us

Here’s what our customers have to say about Teamwork Desk

  • quote

    I see Teamwork Desk is a much better interface for clients than relying on e-mail. Apart from keeping conversations all in one place, with multiple team members being able to provide input, we can extract the more useful information from them and publish them as a knowledge base.

    testimonials teamwork projects and desk Lawrence Ladomery Lawrence Ladomery
    Strategic Digital Manager iGoDirect Group
  • quote

    Teamwork Desk is a perfect fit for our purpose and one of the best cost-effective and quality solution to helpdesk system. I have just shown a demo to my supervisor and she is in love with this system. Thank you and your all team on behalf of Enterprise Architects. We love your customer service too!

    testimonials teamwork projects and desk Gaurav Vekaria Gaurav Vekaria
    ICT Analyst Enterprise Architects

Compare Teamwork Desk to

  • Zendesk logo
  • Freshdesk logo
  • Helpscout logo

Get started for free! You’ll fall in love!

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Join thousands of teams worldwide

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