Make your customers happier and your agents as well

Be Helpful Anytime

Be helpful anytime

For those times when support staff are not on duty, Help Docs are available to your customers to answer their queries.

Be Helpful Anywhere

Be helpful anywhere

Your customer can read Help Docs FAQs on desktop, laptop, tablet, and mobile devices making it easier for them to have positive experiences with your product, anywhere they are and on any of their devices.

Get Fewer Emails

Get fewer support emails

Support teams have saved their responses to common queries meaning that they will be able to help you with your problem in a quick and easy manner.

Completely brandable and customizable

You have the ability to customize your Help Docs with various settings and your own custom CSS to reflect your company brand and style.

Customizable Help Docs

Help Docs everywhere you need them

Allow your customers to easily search your Help Docs and reach your support team from any page on your website with Access, our embedded contact form.

Analyze and improve your Help Docs

The insights you need to improve your Help Docs

Teamwork Desk Help Docs creates a report which shows you how your customers are interacting with your support team. This gives you insights into how to make it better.

Analyze and improve your Help Docs

Manage unlimited sites

1 free site
$20 / site / month with unlimited articles

Start with one FREE Help Docs site, after that it's $20 per site per month with unlimited articles per site. You can add as many Help Docs sites as you need.

Fair usage policy applies

Looks great on any device

Help Docs software is applicable for desktop, laptop, tablet, and mobile devices. All conversations look and feel like a normal email, instead of automated tickets.


Don't take it from us

Here's what our customers have to say about Teamwork Desk...

I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.

Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the Teamwork.com team is working hard on fixing and adding new features all the time.

Ciaran McGrathCiaran McGrathManaging Director at Threefold Systems