Solve problems
iPhone

Solve problems wherever you are

Many businesses fail to realize the importance of good customer support to the overall success of the business. Operating a 9-to-5 helpdesk is no longer sufficient for many customers, and even more so if you operate internationally. The Teamwork Desk mobile app gives you the chance to support your customers anywhere, anytime.

Stay Connected
chain link

Stay connected with your support team

The Teamwork Desk mobile app gives you great visibility on support activity when you're away from your desk. The activity feed feature will give you an immediate overview of all your inboxes. Work in a unified inbox, a specific inbox, or simply answer tickets assigned to you. Monitoring support queries on the go has never been easier. With the Teamwork Desk mobile app, you can avoid a ticket backlog while you're away from the office.

Stay on the same track
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Stay on the same track

Swipe left on a ticket to easily change the status, assign it to another user, or move it to a different inbox entirely. Reply to a ticket, add a note, or change the properties of the ticket - it couldn't be easier. If you're looking for one ticket in particular then use our lightning fast search feature. The Teamwork Desk mobile app will help you keep your support tickets up to date while you're away from your desk.

Download on the App StoreGet it on Google Play
  • Change ticket status
  • Assign ticket to other user
  • Move ticket to different inbox
  • Reply to a ticket
  • Add a note into a ticket
  • Change properties of the ticket
  • Fast search tickets
  • View reports

Don't take it from us

Here's what our customers have to say about Teamwork Desk...

I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.

Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the Teamwork.com team is working hard on fixing and adding new features all the time.

Ciaran McGrathCiaran McGrathManaging Director at Threefold Systems