Solve problems wherever you are

Many businesses fail to realize the importance of good customer support to the overall success of the business. Operating a 9-to-5 helpdesk is no longer sufficient for many customers, and even more so if you operate internationally. The Teamwork Desk mobile app gives you the chance to support your customers anywhere, anytime.

Stay connected with your support team

The Teamwork Desk mobile app gives you great visibility on support activity when you're away from your desk. The activity feed feature will give you an immediate overview of all your inboxes. Work in a unified inbox, a specific inbox, or simply answer tickets assigned to you. Monitoring support queries on the go has never been easier. With the Teamwork Desk mobile app, you can avoid a ticket backlog while you're away from the office.

Stay on the same track

Swipe left on a ticket to easily change the status, assign it to another user, or move it to a different inbox entirely. Reply to a ticket, add a note, or change the properties of the ticket - it couldn't be easier. If you're looking for one ticket in particular then use our lightning fast search feature. The Teamwork Desk mobile app will help you keep your support tickets up to date while you're away from your desk.

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Don’t take it from us

Here’s what our customers have to say about Teamwork Desk

  • quote

    As a startup, we were looking for a scalable solution for every party inside a project. It should be able to manage small and large projects inside the guidelines of PRINCE2. The expansion of Teamwork Desk allowed us to easily manage the support tickets within the same solution. We are now able to manage support request emails using Teamwork Desk and, if necessary, to open a task in an existing Teamwork Projects project. Read More...

    testimonials teamwork projects and desk Mario J. Kotschner Mario J. Kotschner
    Head of Project Management YOUNITY
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    Teamwork Projects allows our Account Managers to get out of their email inbox and become more efficient with their time. With Teamwork Desk’s Smart Inboxes, our team is able to view all of the tickets for a particular client and see what is active, on hold, waiting on client, and more. Another important feature that we use is creating a task in Teamwork Projects based upon a ticket that enters in via Teamwork Desk. This saves our team time and ensures that details are not lost in the process.

    testimonials teamwork projects and desk Chris Casseday Chris Casseday
    Director of Operations GNGF

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