Customer support software that builds better relationships

Provide the best customer experience possible

Better Relationships
Solve Problems Faster

Solve problems faster

Built on our own experience of dealing with customer support queries. We've created an easy to use helpdesk that allows you to effortlessly manage every enquiry from the moment it arrives to the time it's solved. Features such as unified inboxes, assigning tickets, ticket statuses, as well as our customer portal, make it easy to manage your customer support desk.

Solve Problems Faster

Invisible for your customers

Helpdesk software has changed a lot over the years. Teamwork Desk represents a new era of helpdesk software that is totally invisible for your customers. All communication between you and your customers will look like ordinary emails instead of looking like automated support desk responses. This ensures the person you are dealing with is never treated as just a support ticket to be solved, but rather a very valued customer.

Build stronger relationships with your customers

Your customer portal is a single destination for your customers to find answers, get help, and track their tickets. It's completely customizable, so you can make it to match your company's branding and your customers will feel at home.

Stronger Relationships

It just works on any device

Teamwork Desk has responsive design, so you can use it wherever you are, on any device. We've also built a native iOS and Android app for even better and faster ticket management on the go.

Works On Any Device

Measure what matters

Make your helpdesk work for you. Get valuable insights into what your customers think,
how your team is performing, and where enquiries are coming from.

Measure What Matters
measure what matters
Customer Happiness

Customer happiness

The most important indicator of how you and your team are performing! Find out what your customers really think with automated customer satisfaction.

Team Productivity

Team productivity

Find out who your top performers are. Discover who’s responding to queries the quickest and solving the most customer queries.



Get real insights into where your customer queries are coming from. Our channel insight tool lets you know what is coming from the website, social media, or Help Docs.

Help Docs - be helpful 24/7

Build a support hub for your business where customers can get easy answers to frequently asked questions. Teamwork Desk enables you to have this feature without knowing a single line of code.

Help Docs
Make Help Docs your own

Make Help Docs your own

Customize to suit your business. Adapt Help Docs to your brand, customize categories, appearance, and custom style sheets.

Seamless integration with Teamwork Projects

Turn talk into action! Create tasks directly in your linked Teamwork Projects installation.

Seamless integrations

Don’t take it from us

Here’s what our customers have to say about Teamwork Desk

  • quote

    I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options. Teamwork Desk has the potential to be a really great product. We know that it’s still early days and are happy to deal with some occasional, minor bugs knowing that the team is working hard on fixing and adding new features all the time. Read More...

    testimonials teamwork projects and desk Ciaran McGrath
    Managing Director Threefold Systems
  • quote

    I see Teamwork Desk is a much better interface for clients than relying on e-mail. Apart from keeping conversations all in one place, with multiple team members being able to provide input, we can extract the more useful information from them and publish them as a knowledge base.

    testimonials teamwork projects and desk Lawrence Ladomery
    Strategic Digital Manager iGoDirect Group

Get started for free! You’ll fall in love!

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