Helpdesk Software That Delivers Happiness
Running your company's helpdesk shouldn't be a hassle.We've built Teamwork Desk to make it easy for your team to handle any customer support queries that come their way.
Handle all of your customer emails in a shared collaborative space. Use our notes feature to share those creative thoughts with your fellow teammates.
Ciaran McGrath Managing Director Threefold Systems
I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.
Maintain a flawless feedback loop with our intuitive helpdesk. Allow your engineers and business team to collaborate on queries and connect with your customers.
Marian Ignev CEO and Co-founder of SashiDo.io
We love using Teamwork Desk, because it helps us better manage the communication with our clients. Ticketing is no longer a task, but a fun race of who will make more clients happy
Manage email in one place. Build better relationships with your customers and solve problems faster. Happy customers mean positive word of mouth for your business.
Lawrence Ladomery Strategic Digital Manager at iGoDirect Group
Teamwork Desk helps us to better engage with our clients. As an agency, the 'customer experience' we offer our clients is just as important as the products and services we deliver for them.
Switch to a powerful helpdesk that won't dwindle your resources. Teamwork Desk has everything you need to provide your customers with exceptional support. We've made switching easier with our Zendesk importer.Learn More
Built on our own experience of dealing with customer support queries. We've created an easy to use helpdesk that allows you to effortlessly manage every enquiry from the moment it arrives to the time it's solved. Features such as unified inboxes, assigning tickets, ticket statuses, as well as our customer portal, make it easy to manage your customer support desk.
Helpdesk software has changed a lot over the years. Teamwork Desk represents a new era of helpdesk software that is totally invisible for your customers. All communication between you and your customers will look like ordinary emails instead of looking like automated support desk responses. This ensures the person you are dealing with is never treated as just a support ticket to be solved, but rather a very valued customer.
The most important indicator of how you and your team are performing! Find out what your customers really think with automated customer satisfaction.
Find out who your top performers are. Discover who’s responding to queries the quickest and solving the most customer queries.
Get real insights into where your customer queries are coming from. Our channel insight tool lets you know what is coming from the website, social media, or Help Docs.
We in TSG started using Teamwork Desk in January 2015. Having been asked to beta test Teamwork Desk it quickly became apparent that the software was capable of doing what other products are only dreaming of. Teamwork Desk ensures that TSG get all support issues resolved on time.Sean Ware
CEO TSG Ltd
I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options. Teamwork Desk has the potential to be a really great product. We know that it’s still early days and are happy to deal with some occasional, minor bugs knowing that the Teamwork.com team is working hard on fixing and adding new features all the time. Read More...Ciaran McGrath
Managing Director Threefold Systems
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